Background checks are a common part of the hiring process, tenant screening, and other applications. But what happens when your background check takes longer than expected? A delayed background check can be frustrating and stressful. This comprehensive guide explores the common reasons for delays, what you can do to expedite the process, and how to handle the situation professionally.
Understanding the Background Check Process
Before diving into delays, let's understand the typical background check process. It usually involves several steps:
- Application: You submit your application, providing personal information like your name, date of birth, Social Security number, and addresses.
- Consent: You provide your consent for the background check, authorizing the company to access your records.
- Data Collection: The background check company collects information from various sources, including:
- Criminal Records: County, state, and federal databases are checked for criminal convictions and arrests.
- Credit Reports: Your credit history, including payment history, debts, and bankruptcies, is reviewed (if applicable).
- Employment Verification: Previous employers are contacted to verify your work history and positions held.
- Education Verification: Educational institutions are contacted to verify degrees and certifications earned.
- Reference Checks: References provided on your application are contacted for feedback.
- Review and Reporting: The collected information is reviewed and compiled into a report, which is then sent to the requesting party.
This process can take several days or even weeks, depending on various factors.
Common Reasons for Background Check Delays
Several factors can contribute to a delayed background check. Let's examine some of the most frequent causes:
1. Incomplete or Inaccurate Information
The most common reason for delays is incomplete or inaccurate information provided on your application. Even a small error, like a misspelled name or incorrect date of birth, can significantly delay the process. The background check company may need to spend extra time verifying your identity and locating your records.
Solution: Carefully review your application before submitting it. Double-check all information for accuracy. If you're unsure about any details, contact the relevant organization for clarification.
2. Difficulties Locating Records
Locating records can be challenging, especially for older records or those from different jurisdictions. Difficulties in accessing criminal records (due to outdated or poorly maintained databases), discrepancies in personal information across databases, or simply overburdened record-keeping offices can all contribute to delays.
Solution: Unfortunately, this is often outside your control. However, providing as much detailed information as possible can assist the background check company in their search.
3. High Volume of Requests
Background check companies often experience periods of high volume, particularly during peak hiring seasons. This can lead to longer processing times as they work through a backlog of requests.
Solution: There isn't much you can do about this except be patient and keep in contact with the relevant party.
4. Complex Criminal Histories
Individuals with extensive or complex criminal histories may experience longer processing times due to the increased amount of information that needs to be reviewed and verified. This is especially true if there are multiple jurisdictions involved or if the records are difficult to access.
Solution: Be prepared for a longer processing time if you have a complex background.
5. Issues with Third-Party Verification
Delays can also occur during the verification process with third parties, such as employers or educational institutions. They may be slow to respond, have difficulties locating records, or be unavailable.
Solution: Contact your previous employers and educational institutions to inform them about the background check and encourage prompt responses.
6. Additional Information Required
The background check company may request additional information from you during the process. This could be due to discrepancies in the information provided or the need for clarification on certain points. Responding promptly to these requests is crucial.
Solution: Respond to any requests for additional information immediately and completely.
What You Can Do
While some delays are unavoidable, you can take steps to minimize the risk:
- Review your application meticulously: Double-check every detail for accuracy.
- Provide complete and accurate information: Include all relevant details, even if they seem insignificant.
- Be responsive: Respond promptly to any requests for additional information from the background check company.
- Maintain open communication: Regularly check for updates and communicate with the requesting party if you haven't heard anything within a reasonable timeframe.
- Understand the limitations: Remember that you have limited control over some aspects of the process, such as record availability and third-party responses.
Contacting the Relevant Parties
If your background check is significantly delayed, contact both the company conducting the check and the organization that requested it. Explain your situation politely and professionally, and ask for an update on the status of your check. Be persistent but avoid being overly demanding or accusatory.
Handling a Delayed Background Check Professionally
A delayed background check can be unnerving, but maintaining a professional demeanor is essential. Avoid speculation or making assumptions about the cause of the delay. Focus on maintaining open communication and following up politely. Remember, patience is often key during this process.
By understanding the reasons for potential delays and following the tips provided in this guide, you can navigate the process more effectively and reduce the stress associated with a delayed background check.